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Now included in Intersect’s Records Control and Management System, (RCAMS) and in updates to existing installations, the Public Records Request Manager simplifies tracking and managing of responses to Public Records Requests.
When a response to a request is completed and the information is sent to the requestor, the tracking record is moved to a fulfilled response list, and the retention for the request record is automatically set for one year.
When a response to a request is denied, the reason is entered, and the request is moved to the response list with the denied indicator set, the reason for denial indicated, and the retention for the request record is automatically set to two years.
Easy to use double-click queries allow easy ongoing monitoring and analysis of request status and history, including quick selection of current or fulfilled requests by requestor name, organization, or date.
Summary reports are maintained and can be viewed or printed as desired.
Early adopters of the Public Records Request Manager report a reduction in staff time spent for tracking, managing, and fulfillment of public information requests of over seventy-five percent.
Record types and03 descriptions can be created by the Records Manager using the built-in editor in the Retention DMR software. With the Clark’s Encyclopedia of Records Retention option, Retention DMR allows the Records Manager to locate appropriate record types in the Encyclopedia, and select each of those record types for automatic inclusion in the Retention Control Schedule being created with a simple point-and-click action.
Once an organization’s master control schedule is created, the Records Manager can select appropriate records titles from the master schedule to create sub-sets of records titles, or Sub-Schedules, for various departments with simple point-and-click operations. Since an organization’s master control schedule can easily run to many pages, the ability to create Sub-Schedules for each department consisting of only those records titles that are of interest to the department, makes each Sub-Schedule – typically half a dozen pages or less – much more usable.
Retention DMR can create a web page for the Control Schedule, as well as for each Department’s Sub-Schedule, allowing these to be quickly and easily published on an organization’s intranet, or associated with SharePoint, for convenient access throughout the organization.
Output options include generation of Excel files, Access databases, or text files for the Control Schedule and Sub-Schedules, for use in analysis, or in creating special reports.
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The Intersection Newsletter – Features in the current issue
Malware / Ransomware Update: Collusion between ransomware developers and hackers, referred to as “Ransomware as a Service” is based on development kits, designed for use by hackers to incorporate in their attempts to penetrate a victim’s network infrastructure.
Intersect revisits two long-time customers:
City of Plano, Texas – The largest city in Collin County, the city of Plano selected Intersect’s RCAMS Records Control and Management System in 2002 to replace an aging mini-computer system. The city’s physical records database averages around 8,000 containers – somewhat smaller than typical records databases for cities of similar size, made possible by diligent observance of the state’s retention requirements, and by disposal of records when the retention requirements are met. Plano also uses the Public Records Request system in RCAMS to manage a volume of requests that averages approximately 1,600 requests annually.
Central Appraisal District of Johnson County – Located in Cleburne on the southwestern
edge of the Dallas-Fort Worth metropolitan area, the Central Appraisal District adopted
Intersect’s RCAMS system in 2007. During their recent audit by the Comptroller’s
office, RCAMS convenient reports provided required records of the District’s public
records request history, current records retention plan and records retention schedule,
and a history of records disposed of in accordance with the District’s records retention
schedule.
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e-mail: intersect@newintel.com